Privacy Policy
Effective Date: 21 November 2024
Introduction
Gebriel Motors we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit gebriel-motors.com (“our website”). It also outlines your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.
Data We Collect
We collect the following categories of personal data:
- Contact Information: Name, email address, phone number, and company details.
- Business Information: Data related to your company or car showroom operations.
- Technical Information: IP address, browser type, operating system, and website usage data (collected via cookies and analytics).
- Communication Data: Messages or inquiries sent to our customer service team.
Note: We only collect information necessary to provide our services, comply with legal requirements, or improve our offerings.
How We Use Your Data
We process your personal data for the following purposes:
- To provide spare parts and services to companies and car showrooms.
- To manage your inquiries and provide customer support.
- To comply with legal obligations, including tax or regulatory requirements.
- To improve website functionality and enhance user experience.
Legal Bases for Processing
Under GDPR, we rely on the following legal grounds for processing your data:
- Performance of a Contract: To fulfill our business obligations to you.
- Legal Obligation: To comply with applicable laws.
- Legitimate Interests: To manage our business and improve our services.
- Consent: For certain activities, like marketing, where you explicitly agree to receive communications.
Data Storage and Retention
- Retention Period: Personal data is retained for 5 years unless longer retention is required by law or necessary for dispute resolution.
Sharing Your Data
We may share your data with:
- Third-party Service Providers: For IT support, payment processing, or analytics.
- Legal Authorities: If required to comply with legal obligations or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We ensure that any third parties handling your data comply with strict confidentiality and data protection standards.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect website usage data.
- Essential Cookies: Required for website functionality.
- Analytics Cookies: To monitor and analyze website performance.
Your Control: You can manage cookie preferences through your browser settings.
Your GDPR Rights
Under GDPR, you have the following rights:
- Right to Access: Request a copy of your data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (where applicable).
- Right to Restriction: Limit how your data is processed.
- Right to Portability: Transfer your data to another service provider.
- Right to Object: Opt-out of certain data processing activities, like direct marketing.
To exercise these rights, please contact us at customerservice@gebriel-motors.com.
Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption and secure servers.
- Regular audits of our security systems.
- Limited access to personal data on a need-to-know basis.
International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
- Email: customerservice@gebriel-motors.com
- Dubai Branch:
Office: A615 Jafza One, Jebel Ali, Dubai
Phone: (+971) 504 438 371 - Cairo Branch:
8 Sengar St., Al Khalafawi, Shoubra, Cairo
Phone: (+20) 1027 4033 11 / (+20) 222 0510 44
Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
Last updated: 21 November 2024.
This privacy policy ensures transparency, protects user privacy, and complies with GDPR requirements. Let me know if you’d like any further adjustments!
